QUESTION: Is full payment due at time of booking?
ANSWER: You have the option pay in full or to make a $100 deposit which holds your date. If you make a deposit, all remaining fees (booking minus deposit) is due 72 hours BEFORE the event date. Our reservations go quickly. In order to confirm your booking, you must pay a $100 deposit online when your booking request is confirmed. For non-profit/civic entities who must pay in a different manner (purchase order, etc.) please contact us by phone.
QUESTION: What type of payment do you take?
ANSWER: Visa, MasterCard, & American Express. A check may be taken for specific non-profits or corporations.
QUESTION: Can I pay you when you arrive at my event?
ANSWER: Payment is due 72 hours prior to the event start. For their safety, our drivers do not process payment nor carry cash.
QUESTION: Do you store my credit card information.
ANSWER: We use a secured payment gateway called Square. As such full card information is not visible to E5ME. We can only see the last (4) digits of your card for reference to you.
The Gaming Theater
QUESTION: How big is the game theater?
ANSWER: Our game theater is 36 feet long, 9 feet wide, 11 feet high. In other words, we take up about 8 Wal-Mart parking spaces. In addition to the game theater, we need additional space for a pickup truck to haul the game theater.
QUESTION: Can you come to my house?
ANSWER: Our drivers are excellent and can go nearly anywhere. As long as your driveway space or street isn’t a very sharp hill and has ample parking and a turning radius, we can come. Otherwise, you can divert us to a nearby park, church or parking lot! We need up to 55 feet of cleared space (fairly flat).
QUESTION: There is no space at my home. What are my options?
ANSWER: Consider booking at a local park, church or available parking lot for your guests. We bring the fun! You bring some pizza, hot dogs, and a cake and the kids are in heaven!
Video Game Parties
QUESTION: What happens on the day of the event?
ANSWER: We arrive at the location requested. We take a few minutes to get set up at then at the start time, guests are welcomed into the gaming theater. Guests will pay for the full booking time. At the end of the booking time, we pack up and go.
QUESTION: Do I need to have anything prepared at my house or event location?
ANSWER: No, we are fully self-contained (power, games, air-condition etc.) The only thing we need from your is to ensure that we have ample parking and exit space.
QUESTION: Is this for boys only?
ANSWER: Absolutely not! Some of the best parties are co-ed where everyone enjoys the fun. From games such as Just Dance, FIFA, Minecraft, and Karaoke, everyone will have a great time! Additionally, we can bring a GIANT JINGA, Connect Four, or Corn Hole board for more fun!
QUESTION: I'm an adult. Do you have game parties for adults as well?
ANSWER: We happily cater to teens and adults as well. We have our full gaming library at every event so we can play all level games. We frequently do adult game nights, bachelor parties, weddings, corporate events, and "guys night out" events.
QUESTION: Will the kids know what to do?
ANSWER: Many of the games are ones that kids are already familiar with. If they need help or do not play video games often, our Game Coach will be happy to assist and even play with them.
QUESTION: What do the adults do during the kid's party?
ANSWER: We have many adults who come in and also play with the kids. For other events, the parents hang out on the outside and enjoy each others company.
QUESTION: What type of gaming consoles do you have?
ANSWER: Xbox 1, PlayStation 4, and Nintendo Switch
QUESTION: I'm ok with my kids playing games like Halo or other T and above games. However, I am not sure if all the other parents will be. What do you recommend?
ANSWER: We always take the parents request on what to play. However, if you approve, our game coach can put games such as Halo or Call of Duty on the last or outside TVs of the game theater. This way, these TVs can be reserved for those games and not interfere with younger players.
QUESTION: We are having a big party. What is the recommended time frame?
ANSWER: Typically a two-hour party is well suited for 28 or fewer kids. This assumes that there will be 4 players to a TV. Have a larger party? Ask us, and we’ll let you know options to ensure an awesome event!
QUESTION: What about bad weather?
ANSWER: We come rain, shine, temps below freezing or over 100 degrees — we are climate controlled! As long as it is safe for us to drive, we will be there. If the rain is too bad, we may limit the use of the outside TVs.
QUESTION: What time should I make the party?
ANSWER: We will be ready to play at the time of your booking reservation. Therefore, guests may want to be invited 15-20 min before the start time.
QUESTION: What time will you arrive?
ANSWER: We will arrive approximately 20 minutes prior in order to set-up and rest assured, our door will be open for your guests by the start of your party time!
QUESTION: What if too many people show up to the party? Is there an extra charge?
ANSWER: There will be no extra charge but be aware that 28 guests can play inside at one time…but with our stadium seating and outside TV’s there’s room for everybody! Additionally, you can opt to include Giant JENGA, Giant Connect Four, or Corn Hole boards to give other guests more entertainment.
QUESTION: I like the concept! What if some guest do not play video games?
ANSWER: There is still plenty to do. From dancing to people watching, all guests will be entertained. To keep other adults and kids engaged, you can opt to include Giant JENGA, Giant Connect Four, or Corn Hole boards. Also ask us about our satellite TV options as well!
QUESTION: Do I request certain games?
ANSWER: No need. We always bring the full game library to every event and your Game Coach will listen to, make suggestions and evaluate your needs to make your event successful.
QUESTION: For birthday parties, when do we eat/have cake?
ANSWER: Most parties will eat after the game theater leaves. Food and drink cannot be brought into the game theater due to the equipment inside. We do have a table and tent that can be set up on the outside for the outdoor enjoyment of food. Please let us know prior to the event if you need this.
QUESTION: Do you provide food?
ANSWER: We focus 100% on video game parties. Guests are welcome to enjoy pre-arranged food/cake outside of the gaming theater.
QUESTION: Do you only do birthday parties?
ANSWER: No. We are a great addition for the following types of events: churches, teen lock-ins and parties, after prom entertainment, sport teams celebrations, graduations, corporate events, employee appreciation, school fundraisers, reward for principal challenges, weddings, bachelor/bachelorette party, game nights, community festivals, fall festivals, summer camps, leisure services additions.
QUESTION: Can you support large events?
ANSWER: Yes, for large events (more than 100 people), we will limit the amount of time each player plays. We can also provide wristbands and rotate out groups of people so that everyone has the opportunity to play.
QUESTION: Are there bathrooms on the gaming theater?
QUESTION: Is the gaming theater stationary?
ANSWER: Yes, once we come to your location, we park and stay. Guest will come inside and play but we do not transport guests as they play.
QUESTION: Do you accommodate wheelchairs?
ANSWER: We can. Please inform us of the need in advance so that we can have the portable wheelchair ramp available.
QUESTION: What type of fundraising can E5ME do?
ANSWER: We can set up tournament-style or general-style gaming to help raise money for an event or simply to just have fun with a large group of people.
Tournament Style: If you have a large event with many people, and you want us to keep them entertained or help you raise money, we have experience in this area. We can set our trailer up to rotate players (16 at a time) in tournament style for 7-minute intervals. It’s great fun because the winner stays in the trailer, and as each new group comes in, they try to “unseat the champ!” The entire crowd feels as if they’re playing in one big game against each other and we’ve had great success with this “big event” format. Don’t worry about the size of your group. We will keep them enjoying the fun, and if they are buying tickets to benefit your cause, they typically jump out to buy more tickets to “keep on playing!” Where else can you have 16 people all playing in the same game against each other, and against the entire crowd? Great fun for all ages and the Game Coach stays present to tutor and/or inspire.
General Style: We can set up our trailer with up to 4 different games at once, and allow 16 people to rotate through our trailer at a time. Each time a guest enters, they must have a ticket sold by your or your organization to help raise money.
Example: Tickets are sold for $2/each. We can rotate 16 players in at once for 10-minute intervals.
16 players X $2/player = $32 every 10 minutes. We generally can rotate 5 groups per hour for a total of $160/hour in funds for your organization! A 4-hour event could raise up to $640 with $2 ticket cost. You set the price of the ticket…and watch the results add up!
QUESTION: Where can I view your official policies?
ANSWER: You can view them here.